Privacy Statement.

This privacy statement describes how your personal information is collected, used, and shared when you visit, apply for a job opening on or make a purchase from our website.

Personal information we collect.

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site. We refer to this automatically-collected information as device information.

We collect device information using cookies. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Click here to view our cookie policy.

When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (debit or credit card numbers, email address, and phone number). We refer to this information as order information.

When you apply for a job opening through the site, we collect certain information from you, including your name, residential address, email address, phone number and NZ work status.  We refer to this information as application information.

When we talk about personal information in this privacy statement, we are talking about device information, order information and application information..

How we use your personal information.

We process your personal information to operate, provide and improve the services that we offer to you.

• We use your personal information to communicate with you in relation to Redvespa services via different channels (e.g. by email, phone)
• We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services.
• We use the device information that we collect to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with our site)

As Redvespa is a New Zealand firm, we process personal information in New Zealand of our site visitors from all over the world including residing EU persons.

Redvespa shall ensure that personal data is adequate, relevant and limited to what is necessary in relation to the purpose for which it is processed.

Sharing your personal information.

We share your personal information with third parties to help us to use your personal information, as described above. We share your personal information with the third parties listed below.

• Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our services may not function properly.
• Google Analytics – We use Google Analytics to help us understand how our customers use the site. You can read about how Google uses your personal information here.
• HubSpot – We use HubSpot to help us understand how our customers use the site. Like Campaign Monitor (below) we also use HubSpot to collect emails addresses. You can read about how HubSpot uses your personal information here.
• Trakstar – We use Trakstar to manage our job application process. You can read about how Trakstar uses your personal information here: https://www.trakstar.com/security/
• Campaign Monitor – We use Campaign Monitor to collect email addresses. You can read about how Campaign Monitor uses your personal information here: https://www.campaignmonitor.com/policies/
• Vimeo – We use Vimeo to play videos on our site. You can read about how Vimeo uses your personal information here: https://vimeo.com/privacy
• Typeform – We use Typeform as a survey tool. You can read about how Typeform uses your personal information here.

Your choices.

You have a number of options to control or limit how we and our partners use your personal information.

• Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our services may not function properly.
• To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.
• You can unsubscribe from our newsletter by clicking on the unsubscribe link in the email you receive.
• You have the right to access the personal information we hold about you for the purpose of using it elsewhere and you have the right to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information below.

We may update this privacy statement from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us.

For more information about our use of cookies, if you have questions, or if you would like to make a complaint, please contact us by email at or by mail using the details provided below:
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PO Box 8063, The Terrace, Wellington 6143, New Zealand