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How two government agencies successfully formed a joint funding service.
Tasked with creating a joint funding service for communities, two government agencies had to navigate their different cultures, organisation drivers and decision-making criteria, to create an easily usable system for applicants and decision makers. With significant change in policy, they had to configure a complex solution, as simply as possible.
Redvespa consultant Bruce Anderson became a key cross-communication bridge between the two government agencies. He navigated the continuous policy changes, and took everyone on the journey of their decision making and resulting impacts. Bruce turned the complexities and drivers of the joint fund, into a set of requirements and business processes that everyone could use.
This was a great success story for both agencies. The collaborative venture, although difficult, proved robust in outcome. From the community applications to the agencies’ decision making, the system effectively works on the many levels of policies and criteria. Most importantly, it has united two agencies with one bigger, greater good goal.
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