Business
Analysis.

We resource your projects with not only best Business Analysts in the business but ones that fit your culture. Accountability is everything and your hand-picked consultant will deliver clarity, perspective, and impactful results to every project they work on. With experience across a wide range of industries, we're well-versed at slotting into new and existing projects.

Many of our team have expertise in compliance, risk assessment, and management. We also support our clients with Enterprise Resource Planning (ERP), systems implementation, systems review, and transformation. Whatever the project or opportunity, we've got the goods to deliver to your business objectives and strategic goals.

What we can deliver.

Project Business Analysis

Our Business Analysts work with you and your internal and external stakeholders and customers to define business needs, establish clear and coherent requirements, and guide the creation of a solution to ultimately meet those needs.

Process Mapping

Visually mapping the flow of your systems and processes to better understand the work from start to finish, and where there might be opportunities for improvement.

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Service Design.

Service Design is the bridge between the customer and operations. We create maps that visually illustrate the experience of the service and its moving parts, which can then be used to build the components of the service. The maps may include what users see and feel and the logistics involved to make the service happen.

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Customer Journey Map

A workshop-based approach to quickly developing a customer journey map, for the purposes of highlighting pain points and areas for improvement, or services that need to be redesigned.

Workshop Facilitation

Our expert facilitators help ensure that your team gets the best outcomes from your workshops and the investment of time these represent. We help you keep focused, engaged, and productive while bringing everyone’s contribution to the table.

Strategy Design and Implementation

We work with you to design and implement a robust, actionable strategy that will get you from where you are to where you want to be.

Business Planning

Engaging across the organisation to create an actionable plan which brings together people, priorities, operations, investment and change in order to focus the business towards achieving its strategic ambitions.

Business Insights

Focus on gaining insight instead of just looking at data. We can leverage the information you have, as well as help you get the information you need, to understand trends and make intelligent business decisions.

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System Review - the right tools at the right time.

Selecting the right software or system can reinvent your organisation. But picking a system is a big bet. With due diligence, how far is far enough, how far is too far? We take a practical view across systems, people, process, and how data flows around your organisation to help you consider what needs to be perfect and what needs to be good enough.

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Continuous Improvement

We review your current environment and identify opportunities to remove duplication and increase value, and put in place a plan to continuously improve upon your systems and processes.

The New Zealand brands who level-up with us

Auckland

Anna Wilson

Head of Market Engagement
+64 21 871 629anna.wilson@redvespa.com

Wellington

Brigid Withers

Client Relationship Manager
+64 22 480 1536 brigid.withers@redvespa.com

Christchurch

Richard Gibson

Founder & Business Development
+64 21 2833 633
richard.gibson@redvespa.com

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